Looking after Visitors
Here are some phrases you can use when looking after visitors.
This article features "dictionary look up". Just double click on any word to get an instant definition (uses a pop-up).
Common English Phrases |
More greetings |
Greeting the visitor:- |
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| Good morning/afternoon. Can I help you? | |
| Do you have an appointment? | |
| I'll let (Mr Smith) know you're here. What name is it, please? | |
Explaining there's a problem:- |
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| I'm afraid (Mr Smith) is in a meeting. | |
I'm sorry, but he/she's out of the office at the moment. |
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Mr Smith sends his apologies. He is running late, but will be with you as soon as possible. |
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Offering help / refreshments etc:- |
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| Would you like to take a seat? | |
| Maybe I can help you? | |
Would you like some tea/coffee whilst you wait? |
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Milk and sugar? |
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| Would you like to read through our company brochure / newsletter / literature? | |
| Can I get you anything else? | |
Making small talk:- |
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| Did you have a good journey? | |
| What was the weather like in (London)? | |
| Have you been to (Berlin) before? |