These are some of the most common telephone phrases used when answering a business call. You should learn them until you are comfortable using them.
Telephone calls - Common English phrases. |
Asking for someone:- |
| Good morning/afternoon. Could I speak to (Mr Smith), please? |
| Could I have extension (219), please? |
Giving a message:- |
| Could you tell (him/her) that (her tickets are ready). |
| Could you tell (him/her) that I called. |
| Could you give (him/her) my number, please? |
Giving your name and number :- |
My name is (David Bean) and I'm on (0117 294658). |
It's (David Bean) and the number is (0117 294658). |
Don't forget you can prepare yourself before making a call.