Good listening skills are important for good communication.
- Yes
- No
- Doesn't say
What is passive listening?
- Allowing someone to speak, without reacting to what they say.
- Giving non-verbal cues.
In language learning, what is active knowledge?
- The knowledge of a language which a user employs in speech or writing.
- What a person understands in what he/she hears or reads.
Some of the benefits of active listening are:
- We can say what we want to say more effectively.
- We can learn better and build better relationships.
- We can better express our opinions and feelings.
Do experts think non verbal communication is important?
- Some experts think it is important.
- Many experts disagree that it is important.
- Many experts think it is important.
Paying attention to non verbal communication means:
- Listening carefully to what the other person is saying.
- Putting your own feelings and opinions aside.
- Noticing their tone of voice, facial expression and body language.
Does body language help you understand if a person is speaking sincerely?
- No
- Yes
- Doesn't say
You can encourage a person to speak sincerely by:-
- Noticing their tone of voice, facial expression and body language and having an open mind.
- Making eye contact. Using friendly facial expressions. Having a relaxed and open manner.
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A good active listener will often interrupt the speaker to express their own ideas.
- Yes
- Doesn't say
- No
Why will a good active listener try to imagine they are in the same situation as the speaker?
- It will help the speaker to better understand the listener.
- It will encourage the speaker to express their ideas more fully.
- It will help the listener to better understand the speaker.
"Echoing" what the speaker has said means repeating or rephrasing their words.
- Yes
- No
- Doesn't say
What are the benefits of "echoing"?
- It shows the other person that you have been following what they are saying.
- It helps build better relationships between the listener and the speaker.
- It helps the listener to learn and understand better.
People can learn how to listen actively
- Doesn't say
- No
- Yes